Position Description
TEAM SUPPORT ASSISTANT
The Role:
The Team Support Assistant is responsible for providing high level support to the Business Services/Tax
team. Tasks are many and varied but focus on the delivery of exceptional client outcomes and service.
A Team Support Assistant is highly skilled in all aspects of professional services administrative processes
and systems.
Key Responsibilities:
• Management of varied administrative tasks, including;
Ëš Handling of ATO correspondence
Ëš Communication with high net wealth clients
Ëš Client database management
Ëš Preparation of client document packs
Ëš Assistance with IAS/BAS lodgements
Ëš Processing payments and filing of records
• Contribute to development and implementation of new administrative systems and processes
• Ad hoc support and assistance to the admin and wider DAA team
Qualifications, Experience & Skills:
• Exceptional verbal and written communications skills
• Experience in prior administrative position
(exposure to Xero, XPM, Xero Blue, ATOmate, ATO Tax Agent Portal, CAS360 a plus)
• Technically proficient in Microsoft Office suite
• Exceptional coordination, organisation and time managem






